Privacy Policy
Last updated: October 18, 2025
Introduction
Welcome to HelloNature. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our wildlife identification and sharing app.
Information We Collect
Information You Provide
- Account Information: Name, email address, and profile photo when you create an account
- Wildlife Photos: Images you upload and share within the app
- Location Data: Optional location information associated with your wildlife sightings
- User Content: Comments, descriptions, and other content you share
Automatically Collected Information
- Device Information: Device type, operating system, and app version
- Usage Data: How you interact with the app, features you use, and time spent
- Camera and Photo Library: Access required for uploading wildlife photos (with your permission)
How We Use Your Data
We use your information to:
- Provide and improve the HelloNature app experience
- Enable AI-powered wildlife identification and species recognition
- Facilitate sharing and social features within the naturalist community
- Send you important updates about the app (you can opt out of non-essential communications)
- Ensure security and prevent fraudulent activity
- Analyze app performance and fix technical issues
We do NOT use your data for advertising purposes or sell your information to third parties.
Data Sharing
Your privacy is important to us. We share your information only in these limited circumstances:
- Within the App: Wildlife photos and content you choose to share are visible to other HelloNature users
- Service Providers: Trusted third-party services that help us operate the app (cloud hosting, AI identification services, analytics)
- Legal Requirements: When required by law or to protect rights and safety
We never sell your personal information to advertisers or data brokers.
Your Choices and Rights
You have control over your information:
- Access and Update: View and edit your profile information at any time
- Delete Content: Remove individual photos or posts you've shared
- Account Deletion: Request complete deletion of your account and associated data
- Privacy Settings: Control who can see your wildlife sightings and profile
- Location Services: Enable or disable location tracking in your device settings
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or deletion. This includes encryption of data in transit and at rest, secure authentication, and regular security audits.
Children's Privacy
HelloNature is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will remove your personal information within 30 days, except where we're required to retain it for legal purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the app. Your continued use of HelloNature after changes are posted constitutes acceptance of the updated policy.